IT Blog & Customer Resources - Blog

02/25/13 at 06:48 pm
The Situation: DISA had several sites with aged and nminimal functioning PBX's limiting the ability to provide adequateservices to their customers. To keep overall cost low and maximize the dollars invested the customer needed a solution that would use their hard phones and provide as much functionality as possible while keeping the site-by-site installs almost mirrored to their current call queue pattern. All while providing minimal impact to their customers. The system would also need to have the ability to eventually bring all call centers under the same control as DISA moved to a centralized platform for call response.
02/25/13 at 06:48 pm
The Situation: DISA had several sites with aged and nminimal functioning PBX's limiting the ability to provide adequateservices to their customers. To keep overall cost low and maximize the dollars invested the customer needed a solution that would use their hard phones and provide as much functionality as possible while keeping the site-by-site installs almost mirrored to their current call queue pattern. All while providing minimal impact to their customers. The system would also need to have the ability to eventually bring all call centers under the same control as DISA moved to a centralized platform for call response.
02/25/13 at 06:37 pm
Global Law Firm Improves Client Experience and Investment Management through Managed Services Model DLA Piper, a global law firm with 4,200 lawyers located in more than 30 countries throughout the Americas, Asia Pacific, Europe and the Middle East, is a global leader and innovator in the legal industry. To support their sizeable global organization, DLA Piper has invested in a Cisco Enterprise infrastructure that boasts a Unified Communications system of nearly 4,000 handsets, 45 TelePresence sites, and 53 video conference endpoints integrated around the globe.
02/25/13 at 06:37 pm
Global Law Firm Improves Client Experience and Investment Management through Managed Services Model DLA Piper, a global law firm with 4,200 lawyers located in more than 30 countries throughout the Americas, Asia Pacific, Europe and the Middle East, is a global leader and innovator in the legal industry. To support their sizeable global organization, DLA Piper has invested in a Cisco Enterprise infrastructure that boasts a Unified Communications system of nearly 4,000 handsets, 45 TelePresence sites, and 53 video conference endpoints integrated around the globe.
Cisco
02/25/13 at 06:16 pm
Miami Children’s Hospital adopts desktop virtualization using Cisco data center solutions, sees productivity soar. Customer Name: Miami Children’s Hospital Industry: Healthcare Location: Miami, Florida Number of Employees: 650 physicians, 2000 employees Challenge: • Evolve infrastructure to support electronic medical records (EMR) system • Minimize adminstrative effort and environmental overhead required to scale data center • Plan, design, and deploy backup data center
Cisco
02/25/13 at 06:16 pm
Miami Children’s Hospital adopts desktop virtualization using Cisco data center solutions, sees productivity soar. Customer Name: Miami Children’s Hospital Industry: Healthcare Location: Miami, Florida Number of Employees: 650 physicians, 2000 employees Challenge: • Evolve infrastructure to support electronic medical records (EMR) system • Minimize adminstrative effort and environmental overhead required to scale data center • Plan, design, and deploy backup data center
Cisco
02/25/13 at 06:16 pm
Miami Children’s Hospital adopts desktop virtualization using Cisco data center solutions, sees productivity soar. Customer Name: Miami Children’s Hospital Industry: Healthcare Location: Miami, Florida Number of Employees: 650 physicians, 2000 employees Challenge: • Evolve infrastructure to support electronic medical records (EMR) system • Minimize adminstrative effort and environmental overhead required to scale data center • Plan, design, and deploy backup data center
Cisco
02/25/13 at 06:16 pm
Miami Children’s Hospital adopts desktop virtualization using Cisco data center solutions, sees productivity soar. Customer Name: Miami Children’s Hospital Industry: Healthcare Location: Miami, Florida Number of Employees: 650 physicians, 2000 employees Challenge: • Evolve infrastructure to support electronic medical records (EMR) system • Minimize adminstrative effort and environmental overhead required to scale data center • Plan, design, and deploy backup data center
02/25/13 at 09:33 am
EXECUTIVE SUMMARY The Bring-Your-Own-Device (BYOD) era of corporate computing is here, and without a doubt, the demand by employees to use their own personal smartphones and tablets to conduct business tasks will continue to grow exponentially in the coming years.  Businesses that do not meet this demand run the risk of data breaches and compliance violations.
02/25/13 at 09:33 am
EXECUTIVE SUMMARY The Bring-Your-Own-Device (BYOD) era of corporate computing is here, and without a doubt, the demand by employees to use their own personal smartphones and tablets to conduct business tasks will continue to grow exponentially in the coming years.  Businesses that do not meet this demand run the risk of data breaches and compliance violations.
Steven Reese
02/25/13 at 04:59 am
Whether or not you choose to consider collaboration as a platform or an activity, the fact that can’t be debated is that the two ends of any network are information and people. When the industry accepts that people and information are the two constants that have never changed, the notion of collaboration becoming a platform to connect the two ends of the network becomes more palatable. Let’s look at how the collaboration platform has evolved.
Steven Reese
02/25/13 at 04:59 am
Whether or not you choose to consider collaboration as a platform or an activity, the fact that can’t be debated is that the two ends of any network are information and people. When the industry accepts that people and information are the two constants that have never changed, the notion of collaboration becoming a platform to connect the two ends of the network becomes more palatable. Let’s look at how the collaboration platform has evolved.
Steven Reese
02/25/13 at 04:59 am
Whether or not you choose to consider collaboration as a platform or an activity, the fact that can’t be debated is that the two ends of any network are information and people. When the industry accepts that people and information are the two constants that have never changed, the notion of collaboration becoming a platform to connect the two ends of the network becomes more palatable. Let’s look at how the collaboration platform has evolved.
Steven Reese
02/25/13 at 04:59 am
Whether or not you choose to consider collaboration as a platform or an activity, the fact that can’t be debated is that the two ends of any network are information and people. When the industry accepts that people and information are the two constants that have never changed, the notion of collaboration becoming a platform to connect the two ends of the network becomes more palatable. Let’s look at how the collaboration platform has evolved.
Steven Reese
02/25/13 at 04:55 am
All too many times I am on a conference call, sitting in a meeting with a partner, employee and/or client, attending a symposium or conference, and the term “cloud” comes up. Anymore, the term “cloud” comes up so often in the technology industry that I’m starting to think it isn’t a term, rather a punctuation mark. What I find interesting is the number of definitions that “cloud” seems to take on in those conversations. What is even more interesting is that many times, it is the same individual using “cloud” in so many different contexts.
Steven Reese
02/25/13 at 04:55 am
All too many times I am on a conference call, sitting in a meeting with a partner, employee and/or client, attending a symposium or conference, and the term “cloud” comes up. Anymore, the term “cloud” comes up so often in the technology industry that I’m starting to think it isn’t a term, rather a punctuation mark. What I find interesting is the number of definitions that “cloud” seems to take on in those conversations. What is even more interesting is that many times, it is the same individual using “cloud” in so many different contexts.
Steven Reese
02/25/13 at 04:55 am
All too many times I am on a conference call, sitting in a meeting with a partner, employee and/or client, attending a symposium or conference, and the term “cloud” comes up. Anymore, the term “cloud” comes up so often in the technology industry that I’m starting to think it isn’t a term, rather a punctuation mark. What I find interesting is the number of definitions that “cloud” seems to take on in those conversations. What is even more interesting is that many times, it is the same individual using “cloud” in so many different contexts.
Andrew Cadwell, President, Presidio West
02/25/13 at 04:50 am
Dynamic collaboration across enterprise and inter-enterprise boundaries represents “the new normal.” Organizations are now challenged to work closely with suppliers, partners and contractors to deliver their offerings in today’s high velocity markets.
Andrew Cadwell, President, Presidio West
02/25/13 at 04:50 am
Dynamic collaboration across enterprise and inter-enterprise boundaries represents “the new normal.” Organizations are now challenged to work closely with suppliers, partners and contractors to deliver their offerings in today’s high velocity markets.
Dan Stephens, UC Practice Manager
02/25/13 at 04:44 am
Over the last two years I have been atop my soapbox screaming VIDEO…VIDEO…VIDEO! The one question that stumps the sales guys and customers alike is, Why? Why video and why now? It’s been around for 25 years and hasn’t gone viral so what is different about today. Three things are at the epicenter of this movement, Bandwidth, Quality and Relationship Management.