Managed Services

Keep the focus on your business. We'll keep it running, securely.

Grow Your Business and Lessen Your IT Burden

New opportunities for business growth driven by cutting-edge technologies are abundant in the market. In theory, that should make for an exciting time to be in IT. The reality, however, is the majority of your team’s time is spent bogged down in maintenance of your current environment.

Can you quantify that opportunity cost?

The technology footprint of the modern enterprise is also increasingly difficult to consume and maintain, often creating employee retention challenges while the pool of available talent remains shallow.

Can you confidently skill up and keep current staff and new hires meaningfully engaged?

If you answered “No” to these questions, you’re not alone. Many CIOs and IT Managers are staring down these realities and turning to Presidio Managed Services to unchain their teams from the day-to-day upkeep of core infrastructure so they can focus on strategic growth areas. In the process, we form a strong bond with our customers as they entrust us with their business systems, and we make it clear through our commitment that their success is our success.

Managed Services

What we offer

Remote Workforce Management

Today’s distributed workforce is often seen as a pain point through the IT lens. We flip the script to help you recognize it as a very real business opportunity.

One customer relied heavily on researchers collaborating in a brick-and-mortar lab. As this work shifted remote, we managed their collaboration environment so research teams can now securely use video technology to allow different doctors all over the world to analyze samples. While the customer’s hand was forced by a pandemic to think outside-the-box in this way, the instant and global collaboration has proven so valuable, it will remain as part of a new strategy.

Managed Security

Security has always been and always will be a chief concern for enterprise IT. It was hard enough to secure the growing technology landscape when a vast majority of work was done from the office. Now, executives access the corporate network from the same internet connection as their children down the hall playing games online.

Security is inherent in everything we do at Presidio. We have experience securing the entire tech stack for companies around the world, who trust us due to our industry-leading 24/7 security operations offering and SOC 2 certified data centers.

Cloud

Whether you’re a commercial enterprise, government agency or educational institution, a move to the cloud cannot be made lightly. Which cloud provider should you choose? Should you move everything over or keep certain services on-premise? Is private cloud, hybrid cloud, or some combination the right move?

We help you navigate these decisions, with our unmatched expertise in both traditional on-premise hardware and software, and cloud consulting services at your disposal. We can then fully manage your entire cloud environment with end-to-end support, including 24/7 Level 1 monitoring/triage and Level 2 application and data support.

Presidio is Amazon Web Services MSP-Certified.

Presidio Federated Service Model

The future is federated. Each department that makes up your enterprise architecture must be agile, predictable, scalable, secure, anticipatory and able to match cash flows to revenues. Is that all? Thankfully, Presidio is uniquely positioned to deploy a true federated lifecycle to achieve these lofty demands. We can untether your IT team from the day-to-day so they can become the transformation engine for your organization. We can be your surge capacity, for short-term project needs. And we can do it all securely in the cloud.

Presidio is uniquely
positioned

Managed Services Infographic

Customer Challenges

Most IT departments, even within the largest enterprises, are unable to staff to need in a such a fast-paced world. With demand exceedingly high for data scientists, information security experts, cloud-native application developers and more, the talent pool dries up quickly while the cost to recruit and hire remains high. We bridge that skills gap for our customers, providing relevant skills on-demand and unrivaled knowledge of the entire IT tech stack – legacy or bleeding-edge.

No company goes through a digital transformation effort just to be able to say it did. Our customers have very clear business expectations. They want to empower their employees, customers and other users. They want to modernize faster, while managing risk and optimizing operations. Finally, they want a partner to completely manage it all for them. Presidio Managed Services ties everything together by delivering transformative business outcomes and taking common headaches such as talent acquisition and retention, licensing and maintenance, and vendor management off our customers’ plate.

Managed Services is going through a major shift. The days of providing glorified break fix responses and calling yourself a true Managed Services provider are over. The speed of innovation, the advances in software-driven everything and the volatility of business needs call for a true high-touch partner. With Presidio Managed Services, we run your IT operations in an ongoing partnership, becoming a native extension of your team.

In every industry, CFOs are looking for a consistent, repeatable cost model so they know what their IT services expenditures are going to be month after month. There is a misconception that bringing every component of your IT infrastructure in-house saves money. This is simply not the case, however. Managing license and maintenance costs is a full-time job in itself, locking up IT resources in undifferentiated heavy lifting tasks. Presidio helps you pay for what you need as you go with no surprises and we handle the day-to-day operations, ensuring your tools and infrastructure are open for business.

Why Presidio?

Simply put, the technology we recommend today, we can manage tomorrow. To us, managed services cover the full lifecycle of the relationship – we sell, architect, install, test and provide day two support of anything that runs your core business. We follow the ITIL model, our data centers are all SOC 2 certified and we provide back-end automation and orchestration to streamline your IT operations.

Our consultants meet with our customers on a regular basis to help them optimize the environment and collaborate on strategic IT process and investment decisions. We understand that your business has become extremely complex. We’ve invested in the end-to-end skillset to tackle that complexity and make it invisible to you as a customer.

When you engage Presidio Managed Services, you become a well-oiled machine.

Ready to refocus on business priorities while enjoying the benefits of full, managed end-to-end lifecycle service solutions?
Contact us today.

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