Presidio provides multi-service/vendor support across a variety of technologies and service domains. We provide end-to-end ownership of all incidents and service requests spanning maintenance, hardware replacement, knowledge base, software support, and reporting.
Presidio provides you with a single point-of-contact to help you tackle all your service requests.
Our complete Service Management offering covers vendor support programs which include:
We provide Service Desk support so that your vendor cases are proactively managed and remediated: