The NHL brought this challenge to Presidio with a sense of urgency. Presidio responded with a custom-built application that reduces a complex web of broadcasting technologies to a single pane of glass – in just two weeks. This first version of the app simplified the NHL’s streaming capabilities and centralized operations so that the performance and health of all broadcasts could be visualized from one dashboard.

Presidio’s Managed Services team then took over all monitoring and remediation responsibility, watching the app for issues across every broadcast and fixing them in real time. The Managed Services team ensures that every feed is ready for primetime before each game, that no issues cause a failure during the game, and that after each game the instances are shut down so no cloud consumption is wasted.

The rapid stability achieved via app dev and managed services made room for even more rapid innovation. Soon all broadcast technologies were brought into VTOC. Audio and video from each game is fed from the arena to the Amazon Web Services cloud for encoding and distribution using AWS Elemental services and the Zixi protocol and delivery platform. The app allows for operators to manage multiple games at once and each game’s many associated feeds.