Of course. And you’d be rightly proud of doing it.
In this episode, host , Vice President, Office of the CTO, speaks with two Presidio SDMs about the ins and outs of their role: , Regional Service Delivery Management Lead, and , Service Delivery Manager.
What we talked about:
- SDMs are conduits & orchestrators
- The importance of relationships in building trust
- Cloud and IT as a Service
- The responsibility shift from the client to managed services