Ever since technology has advanced in the service industry, the question has been, “What does this mean for workers?”
There isn’t a simple answer. However, there are still aspects to service that no one has figured out how to emulate with AI yet.
So, how are tech and the human touch working together?
Today’s guest, Terry Jones, Founder of Travelocity, gives his insights on the changing landscape of data and AI technology—after founding six startups and working in IT for over 40 years, Terry knows his way around the field.
Join us as we discuss:
- The future of travel data
- The significance of cloud storage
- How AI still struggles with human behavior
To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.