Ochsner Health System Introduces New Platform for Telemedicine Program

NEW ORLEANS – Ochsner Health System has introduced a new platform that successfully integrates its CareConnect360 telemedicine program with Epic, its electronic medical record system (EMR) and Cisco Cisco's Connected Health video solution.

Telemedicine plays an integral role on how rural and urban hospitals receive access to specialty services that may not otherwise be available. Ochsner CareConnect360 is a comprehensive clinical solution designed to enhance patient care provided by on-site physicians and find innovative solutions for these hospitals throughout the Gulf Coast to keep patient care close to home.

Since 2009, Ochsner’s telemedicine program has partnered with 40 hospitals across Louisiana and has now expanded its services beyond telestroke to 22 specialties including cardiology, pediatrics and psychiatry.

Ochsner selected Presidio to integrate the use of Cisco technology and the Epic platform. Now, Ochsner is able to boost its telemedicine program to a more scalable system that can provide further specialty coverage to its current network of outside hospitals. Through secure wireless data and video communication, Ochsner specialists partner with on-site clinicians to evaluate, diagnose and direct care for patients. Additionally, video consults can now integrate into the patient’s Epic medical record automatically.

“This is the future of telemedicine,” says Roy Sookhoo, Chief Technology Officer, Ochsner Health System. “Collaborating with both Epic and Cisco allows us to deliver a mobile solution through cutting-edge technologies in real time to patients anywhere, anytime.”

“With the vast changes in healthcare, it is important for rural hospitals to keep patients within their walls rather than transferring to larger systems unless clinically necessary,” explains Liz Cothren, Assistant Vice President, Ochsner CareConnect 360. “Our partners look to Ochsner for high quality, specialty coverage and we partner with each facility to do what is best to keep local patients local.”

“We are very excited about the opportunity to create impactful healthcare solutions that help elevate Ochsner's telemedicine offerings and provide services to the people of the Gulf Region.” says Stu Palermo, Account Executive, Presidio.

The Ochsner CareConnect360 team works with multiple departments of physicians to build specific templates of crucial information within each specialty – an important feature for those physicians when diagnosing a patient hundreds of miles away.

The recent conversion to an EMR based telemedicine solution is just one of many innovative solutions that the Ochsner Health System is adapting. With the growing trend of e-visits and digital chronic disease management solutions, Ochsner is positioning itself as a leader in the healthcare innovation market.

For more information please visit ochsner.org/services/careconnect360/ or call 504-842-0402.



About Ochsner Health System

Ochsner Health System is Louisiana’s largest non-profit, academic healthcare system. Driven by a mission to Serve, Heal, Lead, Educate and Innovate, coordinated clinical and hospital patient care is provided across the region by Ochsner's 13 owned, managed and affiliated hospitals and more than 50 health centers. Ochsner is the only Louisiana hospital recognized by U.S. News & World Report as a “Best Hospital” across nine specialty categories caring for patients from all 50 states and more than 90 countries worldwide each year Ochsner employs more than 15,000 employees, nearly 1,000 physicians in over 90 medical specialties and subspecialties and conducts over 750 clinical research studies. Ochsner Health System is proud to be a tobacco-free environment. For more information, please visit ochsner.org and follow us on Twitter and Facebook.

About Presidio

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