Amazon Connect & Presidio

Amazon Connect & Presidio

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Modernize Your Customer Experience with Presidio & Amazon Connect: create a cloud-based soft phone enabled contact center that adjusts to changing technology needs, in real time.

Amazon Connect is an easy to use omni-channel cloud contact center that enables companies to provide superior customer service at a lower cost. Designed from the ground up to be omni-channel, Amazon Connect provides a seamless experience across voice and chat.

Presidio & AWS invite you to join us to learn about Amazon Connect. During the discussion, we’ll review:
Benefits of leveraging Amazon Connect:

  • Provide higher call volume capabilities in contact centers
  • Lower overall costs
  • Providing a more robust customer experience

Demo Amazon Connect environment showcasing:

  • How to set up agents remotely
  • Launch an IT help desk (using omni-channel capabilities)
  • How to enable automation using modern artificial intelligence (AI) capabilities with Amazon Connect.

After the presentation, we’ll then enjoy a unique cheese tasting experience, led by Tulip Tree Creamery, an Indianapolis small business.

Event registration closed.
 

Date And Time

June 23, 2021 @ 03:00 PM (MDT) to
June 23, 2021 @ 04:30 PM (MDT)
 

Registration End Date

June 16, 2021
 

Location

Online Event

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