Amazon Connect & Presidio
Modernize Your Customer Experience with Presidio & Amazon Connect: create a cloud-based soft phone enabled contact center that adjusts to changing technology needs, in real time.
Amazon Connect is an easy to use omni-channel cloud contact center that enables companies to provide superior customer service at a lower cost. Designed from the ground up to be omni-channel, Amazon Connect provides a seamless experience across voice and chat.
Presidio & AWS invite you to join us to learn about Amazon Connect. During the discussion, we’ll review:
Benefits of leveraging Amazon Connect:
- Provide higher call volume capabilities in contact centers
- Lower overall costs
- Providing a more robust customer experience
Demo Amazon Connect environment showcasing:
- How to set up agents remotely
- Launch an IT help desk (using omni-channel capabilities)
- How to enable automation using modern artificial intelligence (AI) capabilities with Amazon Connect.
After the presentation, we’ll then enjoy a unique cheese tasting experience, led by Tulip Tree Creamery, an Indianapolis small business.