“Presidio really came in as a strategic partner and helped us align our direction and vision for AI tools. They were able to help us pick the right AI tool that would deliver the best value for our members and clients.”
Why Experience & Enable with Presidio
Your employees and customers now experience your business through technology more often than face-to-face. There’s a lot riding on that digital experience, so when it feels disconnected or difficult, they feel it and so does your brand.
Most organizations already have the tools. What’s missing is the strategy to connect them, the adoption model to create value, and the services to make it all perform.
Presidio designs the experience end-to-end, then stays to make it stick. It’s how our clients turn everyday technology into measurable outcomes.
Presidio helps turn adoption into measurable business value through readiness planning, rollout strategy, solution services, and outcome tracking.
Experience & Enable Solutions
Tools are a start, but adoption is the end game.
Turn new capability into new behavior. We empower your worforce with built-in AI readiness that drives productivity and a better employee experience from day one.
Every customer interaction is an opportunity.
Contact Center is the highest-stakes AI deployment most organizations make. AI-powered resolution, personalization, and automation transform each interaction into a faster, smarter, and more connected experience. We’ve helped 200+ clients harness that potential, turning their customer experience into a competitive advantage.
Make meetings worth the time.
Presidio designs, integrates, and manages video, voice, messaging, endpoints, and collaboration spaces to the highest standards across every industry, helping teams connect faster, work more securely, and make every meeting more productive.
News & Insights
The Agentic AI Identity Crisis is Already in Your Infrastructure
Your company has a process for adding a person. Perform a background check. Assign a manager. Add a start date. Commission a badge. Accounts are provisioned to the least access the role requires, reviewed when the role changes, and shut off the day they leave. Now hold that against the math. We don’t hire 20,000 new employees in a month, or in a week. But we can deploy 20,000 agents in a couple of hours. None of that standard onboarding process applies to the 20,000. No badge. No manager. No start date. No least-privilege review. […]
The Model Got Better. The Bigger Gain Was Learning to Use It.
The first Statement of Work (SOW) I wrote by hand took two to three days, most of it spent going back and forth, rewriting scope language, and finding gaps later than I should have. My most recent one took two to three hours. What changed most was how I work with AI. I’ve been in presales for 10 years, and for the last year nearly all of my work has been in generative AI. I’m still learning. But one thing has become clear to me, and it rarely makes it into an AI business case: what you get back from […]
The Harness Problem: Governing AI That Starts Over Every Time | Full Episode | Cut to Context
Every time an AI agent runs, it starts with a clean slate and no memory of what came before. Presidio CTO Rob Kim joins Q2 CTO Adam Blue to explore what that means for AI accountability, why changing models can disrupt proven processes, and how banks can unlock greater value from the AI tools already available today.