Presidio + Zoom: The AI Platform Your Business Runs On
One platform. Every conversation. Measurable outcomes.
The way work gets done is changing—and the organizations winning today are those unifying collaboration, customer engagement, and AI into a single connected system.
Presidio brings Zoom’s full platform to life for the enterprise—from intelligent meetings and persistent collaboration to AI-powered contact center and employee engagement—all connected, measurable, and managed. As a trusted Zoom partner, Presidio delivers the strategy, integration, and managed services to accelerate adoption and ROI.
Ready to see what’s possible? Talk to a Presidio expert today.
Comprehensive Zoom Solutions Tailored to Your Business Needs
Presidio delivers the complete Zoom ecosystem to power modern work. From AI-driven productivity and seamless video meetings to enterprise phone systems, intelligent contact centers, and immersive room experiences—our expertise ensures each solution integrates flawlessly into your environment. Discover how these five core platforms work together to create a unified collaboration experience that drives engagement, efficiency, and business outcomes.
Zoom Workplace combines meetings, team chat, phone, email, and calendar into one unified platform that simplifies how teams communicate and collaborate. Presidio implements this comprehensive solution to eliminate communication silos, reduce tool sprawl, and create seamless experiences across devices. Customers benefit from reduced costs through platform consolidation, improved productivity with integrated workflows, and enhanced employee satisfaction through intuitive tools that work anywhere. Our expertise ensures smooth migration from legacy systems and optimal integration with existing business applications.
Zoom Meetings delivers reliable, high-quality video conferencing for teams of any size with HD video, crystal-clear audio, and interactive features like breakout rooms and polling. Presidio optimizes your Meetings deployment with network assessments, quality-of-service configurations, and user adoption strategies. Customers achieve seamless collaboration across locations and devices, increased engagement through interactive features, reduced travel costs while maintaining face-to-face connections, and scalability from small team huddles to large webinars with thousands of participants, all backed by industry-leading reliability.
Zoom Phone is a cloud phone system that replaces legacy PBX with modern calling features, SMS, voicemail transcription, and seamless integration with Zoom Meetings. Presidio manages complete phone migrations including number porting, device provisioning, and user training. Customers eliminate costly on-premises phone infrastructure, enable employees to work from anywhere with consistent calling experiences, reduce telecom expenses through consolidated billing, and improve responsiveness with features like call queues, auto-attendants, and mobile integration that enhance professional communication.
Zoom Contact Center delivers omnichannel customer engagement through voice, video, chat, and SMS on a single cloud platform with AI-powered routing and analytics. Presidio implements contact center solutions that integrate with your CRM systems, configure intelligent workflows, and optimize agent experiences. Customers achieve improved customer satisfaction through faster resolution times, reduced operational costs with cloud efficiency, enhanced agent productivity with unified tools, and actionable insights through real-time analytics and quality management capabilities.
ZoomMate is Zoom’s latest agentic AI work surface designed to help users move from conversation to execution without losing context. Built on Zoom’s system of action vision announced in March, ZoomMate connects live conversational context to agentic search, workflow execution, custom agents, and AI content creation.
It helps reduce friction from fragmented tools by surfacing information across Zoom and connected systems, generating deliverables from meeting and enterprise context, and coordinating follow-through across workflows without switching tools. This reflects Zoom’s vision of a system of action that turns conversations into completed work.
CLIENT BENEFITS
Experience Seamless Zoom Solutions Backed by Presidio Expertise
Presidio brings decades of collaboration technology experience to help you unlock the full potential of Zoom’s platform. From seamless implementation to ongoing optimization, our comprehensive services ensure your teams stay connected, productive, and secure. Discover how our partnership delivers measurable value across your entire Zoom deployment.
Expert deployment of Zoom solutions with minimal disruption, including legacy system migration and user adoption support.
Round-the-clock monitoring and proactive issue resolution ensuring optimal performance and user satisfaction across your environment
Tailored Zoom configurations aligned to your specific business needs, workflows, and industry compliance requirements.
Advanced security controls and governance policies that protect communications while meeting regulatory standards like HIPAA and FINRA.
Maximize investment through platform consolidation, reduced infrastructure costs, and strategic licensing guidance.
Ongoing assessments and recommendations to leverage new features and continuously improve collaboration effectiveness.
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