OCS upgraded collaboration for 80,000 colleagues worldwide, starting with the room where decisions get made
OCS, an international facilities management company with over 80,000 colleagues and 20,000 customers worldwide, was running AV infrastructure at its Dublin HQ that was past its refresh point. Presidio upgraded the full suite, boardrooms, meeting rooms, executive offices, help desk, and security control center.
THE OUTCOME
OCS, an international facilities management company with over 80,000 colleagues and 20,000 customers worldwide, was running AV infrastructure at its Dublin HQ that was past its refresh point. Presidio upgraded the full suite, boardrooms, meeting rooms, executive offices, help desk, and security control centre, delivering a unified communications platform that connects OCS’s global teams as effectively as if they were in the same room.
HOW THEY GOT THERE
Presidio worked consultatively with OCS to understand their desired outcomes before specifying a single piece of technology. The resulting platform was built around Microsoft Teams integration and BYOD support, so any device can connect to any system without friction. Displays for the help desk and security control centre created a unified network operations view. Staff training at completion ensured adoption was immediate and confident.
WHY IT WORKED
OCS had 80,000 colleagues operating across multiple continents, the quality of their collaboration technology directly affects how effectively the business runs. Presidio’s long-standing relationship with OCS meant the team understood the objective wasn’t just a technology refresh. It was removing the friction that was making internal and client communication harder than it should be.
“The Presidio team delivered a project that exceeded all expectations. Our digital workplace systems collaborate seamlessly, allowing us to take our meetings to the next level.”