How Navient Unlocked Scale, Speed, and Savings
Navient partnered with AWS and Presidio to modernize its technology environment and refocus on its mission to expand access to higher education.
THE CHALLENGE
Navient, a leading student lender, set out to refocus on its core mission – expanding access to higher education – while improving customer experience. Its legacy, fully on-premises infrastructure made it increasingly difficult to keep pace with market demands, scale efficiently, and innovate quickly. The organization faced rising operational costs, limited agility, and constraints in delivering seamless digital experiences. To stay competitive and customer-centric, Navient needed to modernize its technology environment and transition to the cloud.
THE SOLUTION
Navient partnered with AWS and Presidio to execute a strategic cloud transformation. Together, they migrated from a fully on-premises model to a scalable, cloud-first architecture that enabled greater flexibility and operational efficiency.
Presidio played a critical role as a hands-on partner, working alongside Navient’s teams to guide implementation, share expertise, and build internal capabilities. This collaborative approach ensured not just a successful migration, but long-term sustainability.
By leveraging AWS for scalable infrastructure and Presidio for strategic guidance and execution, Navient gained the ability to dynamically scale resources, modernize its technology stack, and lay the groundwork for advanced capabilities like AI.
RESULTS & BENEFITS
“Using both AWS and Presidio as a partner has allowed us to scale up and scale down in a very efficient fashion,” said Troy Standish, Chief Operating Officer. “It really enabled us to achieve our costs saving goals as we were spending $3-4M a month on our legacy data center.”
- Contributed to overall cost savings of $400M, significantly reducing reliance on legacy data centers.
- Reduced overall technology footprint by more than 90%, streamlining operations and infrastructure.
- Increased agility, enabling faster transition from idea to implementation and accelerating innovation cycles.
- Empowered internal teams with new cloud skills through hands-on training and collaborative learning.
- Established a strong foundation for future AI initiatives, with a clear path to more advanced internal and customer-facing use cases.
- Strengthened partnership model, with Presidio and AWS working closely with Navient to co-create solutions and drive continuous improvement.
This cloud transformation not only modernized Navient’s infrastructure but also positioned the company to deliver better customer experiences and innovate at speed through a true partnership-driven approach.
“The value that Presidio brought to us was they did it with us. They shared the experience and they used every opportunity that we could find to teach.”