The systems that deliver clean water to 14 million people needed to be secured. There was no margin for error.
American Water, the largest publicly traded water utility in the U.S., serves 14 million people across 46 states. As the company grew through acquisitions, securing a sprawling mix of on-premise, cloud, and SaaS environments became critical and complex. Presidio built an operational technology security framework on AWS.
THE OUTCOME
American Water, the largest publicly traded water utility in the U.S., serves 14 million people across 46 states. As the company grew through acquisitions, securing a sprawling mix of on-premise, cloud, and SaaS environments became critical and complex. Presidio built an operational technology security framework on AWS that unified visibility across those environments and hardened defenses against cyberattacks targeting critical infrastructure.
HOW THEY GOT THERE
Presidio designed and deployed an OT security framework bringing deep visibility into American Water’s most critical systems, with AWS as the cloud foundation. The engagement included device pre-staging and expert on-site support to minimize disruption during implementation. The result is a security posture capable of detecting threats early and enabling rapid response before service or safety is compromised.
WHY IT WORKED
Water infrastructure is among the most targeted critical infrastructure in the country. A breach isn’t a data incident, it’s a public safety emergency. Presidio built a security foundation designed to grow as American Water’s digital transformation continues.
“Water is life. Protecting the systems that make water delivery possible is vital.”