Retail
Optimise every decision that impacts margin, from pricing and inventory to supplier payments and financial operations.
Customer expectations shift by the minute. Supply chains stay unpredictable. Margin pressure leaves little room for slow decisions or ageing systems. Presidio helps retailers modernise onto secure, scalable cloud and unify data across stores, digital channels, merchandising and operations, so AI can optimise pricing, inventory, fulfilment and customer experiences in real time, globally and across the UK, Ireland and Europe.
Where Organisations Face Challenges
- Legacy, on-premise systems that cannot keep pace with real-time retail
- Customers expect one seamless experience across every channel
- Supply chain disruption needs constant course correction
- Seasonal peaks that on-premise capacity cannot absorb
- Customer data spread across systems, with residency and compliance to manage
Retail Case Studies
Where we modernised the cloud, commerce and infrastructure behind retailers at scale and lower cost, globally and across the UK, Ireland and Europe.
Barnes & Noble Education keeps connectivity online across 1,100-plus locations for day-one course access, with cloud cost savings driven by PRISM.
Radial scaled call center capacity 10x, from 350 to 3,500-plus agents, on redundant coast-to-coast infrastructure, live before the holiday peak season.
How we help Retailers
The best don’t just collect more data, they act on it faster than the competition.
Turn invoice exceptions into operational advantage
Manual invoice reconciliation drains resources and delays supplier payments. Presidio Invoice Management applies AI to identify, reconcile, and resolve exceptions automatically, delivering up to 3x faster processing, 65% fewer exceptions, stronger supplier relationships, and better cash flow visibility.
Put the right products in the right place
Turn customer behaviour and inventory signals into merchandising decisions that improve availability, increase basket size, and reduce markdowns.
Every store, every decision
Unify store operations, associate workflows, and IoT data so frontline teams respond faster and customers experience more consistent service.
The chain must adapt
Respond faster to disruption with connected data and AI that improve inventory flow, supplier visibility, and fulfilment decisions.
Scale with demand, not infrastructure.
Modernise applications and migrate off ageing, on-premise systems onto secure, scalable cloud, with backup and disaster recovery built in, so digital experiences stay fast through seasonal peaks without paying for excess capacity year-round.
Across Retail
Retail is changing everywhere.
Retail
Unify store operations, inventory, payments and workforce management with AI-powered insights that improve efficiency, accelerate decision-making and protect margin
eCommerce
Connect commerce platforms, customer data and fulfilment operations to deliver personalised experiences, improve conversion rates and build customer loyalty across every channel.
Consumer Goods
Improve forecasting, inventory planning and supply chain performance through connected data, AI-driven insights and greater visibility across your operations
Marketplace & Multi-brand
Modernise complex retail ecosystems, streamline operations and reduce costs while delivering consistent customer experiences across brands and channels.
Retail FAQs
What retail and consumer goods leaders ask Presidio before committing to a modernisation or AI program.
Presidio applies agentic AI across pricing, merchandising, store operations, and the supply chain, for example, dynamic price adjustments based on competitor pricing, inventory, and customer behaviour, turning storefront-to-supply-chain data into real-time, intelligent action.
React at the speed of the customer.
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