The Future of Field Service Starts Here
Field service professionals are the backbone of industries around the world — from insurance inspections and safety compliance to equipment installation, maintenance, and facilities management. Their work keeps the modern economy running. To do their best work, they need the best tools.
Presidio Solutions for Field Services
The Presidio solution helps organisations deploy Apple devices and third-party apps to solve real-world challenges in field operations — from flexible planning and mobile workflows to worker safety and customer experience. It’s a smarter way to support field teams and drive better outcomes.
Apple’s mobile devices — iPhone, iPad, and Apple Watch — deliver unmatched usability, security, reliability, and performance. Designed for mobility, they empower field teams to stay productive, safe, and connected wherever the job takes them.
Solutions for Field Services
Workflow Consultancy
- Workflow Audit: Includes technical readiness evaluations, device provisioning, workflow planning, and documentation.
- Systems Integration: Integration with internal systems for HR, authentication, asset management, vehicle checks, and time logging. Integration with Apple Business Manager.
- Project Management: Apple-certified project managers help define deployment plans, manage risks, and coordinate services for users in the field.
- Device Lifecycle: Streamlines large-scale field service deployments with asset tagging, provisioning, device refresh and recycling.
Welfare Consultancy
- Seamless Device Integration: Empower field teams with Apple hardware built for durability, performance and security. Ensure workers stay productive and protected in any environment; Apple devices retain talent.
- Real-time Safety Monitoring: A third-party iPhone and Apple Watch solution can enable instant alerts, location tracking, and fall or crash detection. Use automated check-ins to support lone workers and remote teams, with a 24/7 control centre, helping organisations respond quickly to risks and protect staff.
- Digital Welfare Checks: Explore the organisation workflows. Replace manual processes with smart, app-based welfare audits that provide visibility into worker wellbeing, shift patterns and compliance, all from a single device – iPhone.
Apple Deployment For Field Services
- Zero-Touch Deployment: Devices can be configured and deployed remotely using Apple Business Manager and MDM tools.
- Device & Data Security: Utilise built-in features like FileVault, Secure Enclave, and XProtect to ensure on-device security. Third-party solutions offer extra layers to this security stack and DLP (data leak protection) for mobile workers and/or BYOD.
- Cross-Device Continuity: Seamless integration between iPhone, iPad, and Mac enhances productivity and mobility.
- Scalable Field Service Ecosystem: Using Apple devices, we can create a connected workforce that’s safer, more efficient and fully supported no matter the operation size. Scalable up or down.
Empower your field service teams with Apple’s intuitive technology and Presidio’s end-to-end support.
Seamless Service in the Field with Apple
Field service teams rely on tools that match their dedication. With iPhone and iPad, staff can access digital workflows, capture data instantly, and stay connected in real time. The Apple ecosystem seamlessly integrates with existing service platforms, providing teams with the reliability they need to keep operations running smoothly.
As an Apple Premium Business Partner, Presidio specialises in life cycle services to support business customers as they procure, deploy and manage Apple products. Presidio acts as a technology advisor and provides a seamless user experience with an established Apple Practice team.
Presidio provides procurement, build, implementation, management and support services for macOS, iOS, iPadOS and watchOS.
Presidio also offers subscription-based Apple services, Apple Managed Services, Apple Professional Services, project management, app development and the right AppleCare solutions for your business needs.