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Meet Vikki Ellison
Presidio has a variety of IT solutions and vendors. I never get bored working with only one technology/vendor. This opportunity allows me to continue to learn and obtain new certifications.
United States
Tell us about the road that led you to Presidio.
I was on the customer side of Presidio for about 15 years, and during that time I was introduced to the Presidio Contact Center team. During my time working with that team, I was amazed at how professional and easy to work with they were. When I finished up my customer side contract role, I decided to interview with the Presidio team I had been working with, and I have been here for the past 7 years.
What attracted you to Presidio?
What attracted me to Presidio was the family atmosphere that Presidio embodies. On both my team and in the greater company, the culture is all about people helping people. You can always reach out to anyone in the company and know that they have got your back
What is a tech trend that you are excited about?
Right now, I am excited about AI. Both from what we are doing on my team and for personal use. There is so much potential for what AI can do. On my team, we are just at the very beginning of utilizing Google’s AI to improve analytics, and it’s really exciting to kick off.
What is your hobby and how does it apply to the work you do at Presidio?
I consider myself a teacher, I have always loved teaching. I was a preschool teacher, and I think that set me up for success at Presidio. I think if I can teach preschoolers, I can handle anything! I also was a lecturer at the University of Denver, and I taught project management as well as soft skills. It was always great to see people grasp those concepts.
One thing that I carry on in my role at Presidio from being a teacher is staying updated with the trends so I can be as much of an expert as possible in training my team. I find that I learn a lot from my team too, that’s what teaching is all about.
