Presidio’s Quality Assurance Program

Presidio is currently an ISO 9001:2008 registered company.  ISO 9001:2008 is based on eight quality management principles.  These principles are fully adopted and help to continuously improve Presidio’s performance:

  • Customer focus: organizations depends on their customers, and therefore need to shape activities around the fulfillment of market need
  • Leadership: is needed to provide unity of purpose and direction
  • Involvement of people: creates an environment where people become fully involved in achieving the organization's objectives
  • Process approach: to achieve organizational objectives, resources and activities need to be managed as processes, with an understanding of how the outputs of one process affects the inputs of another
  • System approach to management: the effectiveness and efficiency of the organization depends on a systemized approach to work activities
  • Continual improvement: adopting this as a part of everyday culture is one of the keys to our success
  • Fact based decision-making: effective decisions are based on the logical and intuitive analysis of data and factual information
  • Mutually beneficial supplier relationships: such relationships enhance our ability to create value

The Presidio Quality Assurance Program offers:

  • Top management’s direct involvement in the improvement of the Quality Management System (QMS)
  • Facilitates continuing as a customer-focused organization
  • Sustained customer satisfaction by producing and delivering services, and providing support functions that meet customer needs and expectations
  • Increased effectiveness and efficiency of the organization through continual improvement in systems and products /services quality

Please contact Michael Reid, Process and Quality Manager, with any questions.  
(C): 804.614.8168 or via email at mreid@presidio.com

Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models.
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