CUSTOMER CHALLENGES

Many businesses try to support personable collaboration with legacy tools such as e-mail, instant messaging and texting. But complex human interaction requires sophisticated communication tools that can be challenging to deploy:

• Face-to-face, passionate collaboration that captures the richness of immediacy
• Converged network infrastructures that lower costs and create efficient scalability
• Support for every device and every communication method
• Secure environments that assure data protection

Practically elevating your communication system to a truly unified and integrated solution requires a professional partner with expertise in a technology platform that includes voice, messaging, application integration, online collaboration, and video. As your business adds communication tools to your network platform, leveraging each tool to its fullest extent requires insight and tight integration to assure all tools resonate with each other.

OUR SOLUTIONS

We connect businesses and customers face-to-face in real time from any Web connection with information access that accelerates project completion and lowers operational costs.

Presidio delivers a range of personalized collaboration solutions:

• Lifecycle - Accelerate consumption of next generation Collaboration tools.
• Unified Communications - Integrates next-generation voice systems with all forms of communication including video and data.
• Business Video - Facilitates real-time face-to-face collaboration that significantly improves productivity.
• Unified Messaging - Streamline access to your messages.
• Web/Voice Conferencing - Accelerate problem resolution through real-time collaboration.
• Instant Messaging/Presence - Integrate communications methods into a seamless user experience.
• Collaborative Applications - Enables collaboration with rich media and video from any browser, from any site.
• Audio/Visual - Optimize the collaborative experience beyond the traditional conference room.
• Contact Center - Transforms customer care from simple phone transactions into unique, rich experiences customized to meet individual customer needs.