Contact Center
With over 15 years’ experience in contact center technologies, a national footprint with 60 U.S. offices and 2,800 professionals, Presidio is well positioned to help customers implement Amazon Connect solutions to meet their business objectives. Whether customers are looking to implement full self-service IVR applications, introduce speech-driven interactions with their customer via Lex, or build integrations to backend systems to drive productivity, Presidio has the skills necessary to ensure successful outcomes for our customers
Amazon Connect
Deploy a Cloud-Based Contact Center Within 2 Weeks
This Proof of Concept (POC) Accelerator is designed to help reduce risk and streamline deployment of a contact center based on Amazon Connect. This approach provides an opportunity to test the Amazon Connect solution in a production setting. Learn More | Download PDF | Get Started
VMware Cloud on AWS
Presidio is a VMware Cloud on AWS Competency and a VMware Consulting and Integration Partner. VMware Cloud on AWS brings Software-Defined Data Center software to the AWS Cloud, delivered as an on-demand service. VMware Cloud on AWS is an integrated cloud offering jointly developed by AWS and VMware delivering a highly scalable, secure and innovative service that allows organizations to seamlessly migrate and extend their on-premises VMware vSphere-based environments to the AWS Cloud running on next-generation Amazon Elastic Compute Cloud (Amazon EC2) bare metal infrastructure. VMware Cloud on AWS is ideal for enterprise IT infrastructure and operations organizations looking to migrate their on-premises vSphere-based workloads to the public cloud, consolidate and extend their data center capacities, and optimize, simplify and modernize their disaster recovery solutions.
AWS Cloud Assessment & Migration Services
Presidio provides robust proficiency in cloud readiness assessments, roadmap and migrations to AWS. We provide deep engineering skills on planning, designing, optimizing and managing & cloud migrations.
Managed Services for AWS
Presidio provides rich infrastructure monitoring, robust solution management, and comprehensive lifecycle services to deliver specific business outcomes. Presidio provides 24×7 proactive monitoring, automation, and management of AWS environments.
DevOps
The Presidio Development Operations (DevOps) practice educates organizations in DevOps philosophy and best practices; shifts technology, culture and process, and facilitates the supporting development infrastructure and strategy. Using a DevOps methodology, clients can streamline teams, speed development, increase agility, and accelerate software releases.
Storage
Cloud storage is a critical component of cloud computing, holding the information used by applications. Big data analytics, data warehouses, Internet of Things, databases, and backup and archive applications all rely on some form of data storage architecture. Cloud storage is typically more reliable, scalable, and secure than traditional on-premises storage systems.
AWS offers a complete range of cloud storage services to support both application and archival compliance requirements. Select from object, file, and block storage services as well as cloud data migration options to start designing the foundation of your cloud IT environment.
Presidio has Cloud Storage consulting expertise with a focus on Backup, Disaster Recovery & Tape Replacement.
