Cloud Concierge

Customer Challenges

The abundance of multiple off-premise, cloud-based software and infrastructure resources makes it easier for organizations of all sizes to choose new ways of providing and procuring IT infrastructure and application services. This additional flexibility and choice has enabled enterprises to drive increased innovation, accelerate time to market and in some cases help reduce costs although this typically isn’t the primary drive.

However, with the benefits there are also come concerns. Specifically, as these new Services are procured and consumed without the appropriate levels of security, governance and risk management. This has occurred both with and without the involvement of the IT department, resulting in growing complexity, unauthorized “shadow IT,” loss of control and higher operational risk.

In a multi cloud world, flexibility, choice, agility, time-to-market are key to be competitive. Equally these systems must offer appropriate levels of security, availability and performance features and functions to meet the needs of the business.

Managing this hybrid IT environment is increasingly challenging given the multitude of on- and off-premise resources and services relied upon by end users. Orchestrating the services, assets and resources in these environments requires the right tools to ensure that multi cloud benefits can be fully realized.

Our Services

Presidio Cloud Concierge enables Multi-Cloud Management as a Service (CMaaS) through a comprehensive integrated Cloud Marketplace, Service Catalog and Management platform operated by Presidio on behalf of our customers. This platform provides the following benefits:

  • Agility – through an integrated Cloud Marketplace and Management system that enables rapid activation and lifecycle management system for new Services across Public and Private Clouds
  • Security – by ensuring each Cloud Service is delivered to a consistent, pre-defined comprehensive security architecture and policy management system
  • Governance – by offering full transparency for Cloud Services consumption and costs across Multiple Clouds through a comprehensive analytics and reporting system
  • Cost Analysis – by offering consumption and financial metrics across multiple public and private cloud providers like a Kayak or Orbitz for a multi-cloud world.
     

Presidio Cloud Concierge offers:

  • A self-service customizable Marketplace and Service Catalog
  • Integrated Automation and Orchestration engine providing dynamic service on-boarding, provisioning, lifecycle management and analytics
  • An API Manager providing simple API integration, access, management and control
  • A Dynamic Analytics platform providing consumption and financial information with consolidated metrics across providers and services, fueling functionality that “learns” from analytics to help make recommendations
  • Federated Security Authentication, Authorization and Policy Management
  • Flexible consumption models and financing options

Presidio Cloud Concierge is a multi-cloud service platform that enables enterprise customers to deliver, manage and consume multi cloud services through a simple, powerful user interface combined with a published API to enable custom integration by our clients – helping them gain efficiency, visibility and savings. It also enables service providers to create ready-made marketplaces and offer Cloud-as-a-Service to their own end customers.

 

With Presidio Cloud Concierge, you can:

  • Manage your entire multi-cloud platform, including multiple on premise software defined data center and private cloud (hypervisor agnostic) and public options (ex. AWS, Azure), from a single pane of glass
  • Assess in real time which multi-cloud platform is right for your workload, based on cost, performance, security and compliance
  • Easily and instantly offer new cloud based services to your clients
  • Provision new services using a consistent and compliant process.
  • Manage Lifecycle actions on services
  • Report and Monitor Consumption and Costs
  • Secure through a federated Role based Access control system