IT Blog & Customer Resources - Case Studies

02/26/13 at 08:37 am
How Concentra built a business case for technology change, turning a $1.8 million investment into a $2.5 million windfall. Performance gains. Rock-solid service level agreements (SLAs). Systems consolidation. Easier IT administration. Cost reductions. All of them are desirable. But they’re not enough. Not anymore.
Cisco
02/26/13 at 06:54 am
Tampa Bay Rays increase ticket sales and fan loyalty using Cisco Unified Communications and Cisco Smart Business Portal
Cisco
02/26/13 at 06:54 am
Tampa Bay Rays increase ticket sales and fan loyalty using Cisco Unified Communications and Cisco Smart Business Portal
Cisco
02/26/13 at 06:54 am
Tampa Bay Rays increase ticket sales and fan loyalty using Cisco Unified Communications and Cisco Smart Business Portal
Cisco
02/26/13 at 06:54 am
Tampa Bay Rays increase ticket sales and fan loyalty using Cisco Unified Communications and Cisco Smart Business Portal
VMware
02/26/13 at 06:27 am
Southeast Financial Credit Union has a highly manageable, user-friendly desktop environment that delivers business critical applications to 170 branch employees.
VMware
02/26/13 at 06:27 am
Southeast Financial Credit Union has a highly manageable, user-friendly desktop environment that delivers business critical applications to 170 branch employees.
VMware
02/26/13 at 06:27 am
Southeast Financial Credit Union has a highly manageable, user-friendly desktop environment that delivers business critical applications to 170 branch employees.
Cisco
02/26/13 at 06:21 am
Vistaprint unified its global workforce using advanced communications, telepresence, WebEx, and contact center solutions.
Cisco
02/26/13 at 06:21 am
Vistaprint unified its global workforce using advanced communications, telepresence, WebEx, and contact center solutions.
Cisco
02/26/13 at 06:21 am
Vistaprint unified its global workforce using advanced communications, telepresence, WebEx, and contact center solutions.
Cisco
02/26/13 at 06:21 am
Vistaprint unified its global workforce using advanced communications, telepresence, WebEx, and contact center solutions.
Cisco
02/26/13 at 06:21 am
Vistaprint unified its global workforce using advanced communications, telepresence, WebEx, and contact center solutions.
Cisco
02/26/13 at 06:04 am
Volunteer State Community College implemented Virtualization Experience Infrastructure (VXI) and Virtualization Experience Client (VXC) endpoints. EXECUTIVE SUMMARY Customer Name: Volunteer State Community College Industry: Higher Education Location: Gallatin, Tennessee Number of Employees: 8,500 Students; 600 Faculty and Staff CHALLENGE ● Support growing student population while reducing operational costs ● Cost-effectively refresh computer labs to comply with state mandate for computer-based instruction
Cisco
02/26/13 at 06:04 am
Volunteer State Community College implemented Virtualization Experience Infrastructure (VXI) and Virtualization Experience Client (VXC) endpoints. EXECUTIVE SUMMARY Customer Name: Volunteer State Community College Industry: Higher Education Location: Gallatin, Tennessee Number of Employees: 8,500 Students; 600 Faculty and Staff CHALLENGE ● Support growing student population while reducing operational costs ● Cost-effectively refresh computer labs to comply with state mandate for computer-based instruction
Cisco
02/26/13 at 06:04 am
Volunteer State Community College implemented Virtualization Experience Infrastructure (VXI) and Virtualization Experience Client (VXC) endpoints. EXECUTIVE SUMMARY Customer Name: Volunteer State Community College Industry: Higher Education Location: Gallatin, Tennessee Number of Employees: 8,500 Students; 600 Faculty and Staff CHALLENGE ● Support growing student population while reducing operational costs ● Cost-effectively refresh computer labs to comply with state mandate for computer-based instruction
Cisco
02/26/13 at 06:04 am
Volunteer State Community College implemented Virtualization Experience Infrastructure (VXI) and Virtualization Experience Client (VXC) endpoints. EXECUTIVE SUMMARY Customer Name: Volunteer State Community College Industry: Higher Education Location: Gallatin, Tennessee Number of Employees: 8,500 Students; 600 Faculty and Staff CHALLENGE ● Support growing student population while reducing operational costs ● Cost-effectively refresh computer labs to comply with state mandate for computer-based instruction
Cisco
02/26/13 at 06:04 am
Volunteer State Community College implemented Virtualization Experience Infrastructure (VXI) and Virtualization Experience Client (VXC) endpoints. EXECUTIVE SUMMARY Customer Name: Volunteer State Community College Industry: Higher Education Location: Gallatin, Tennessee Number of Employees: 8,500 Students; 600 Faculty and Staff CHALLENGE ● Support growing student population while reducing operational costs ● Cost-effectively refresh computer labs to comply with state mandate for computer-based instruction
Cisco
02/26/13 at 06:04 am
Volunteer State Community College implemented Virtualization Experience Infrastructure (VXI) and Virtualization Experience Client (VXC) endpoints. EXECUTIVE SUMMARY Customer Name: Volunteer State Community College Industry: Higher Education Location: Gallatin, Tennessee Number of Employees: 8,500 Students; 600 Faculty and Staff CHALLENGE ● Support growing student population while reducing operational costs ● Cost-effectively refresh computer labs to comply with state mandate for computer-based instruction
02/25/13 at 06:48 pm
The Situation: DISA had several sites with aged and nminimal functioning PBX's limiting the ability to provide adequateservices to their customers. To keep overall cost low and maximize the dollars invested the customer needed a solution that would use their hard phones and provide as much functionality as possible while keeping the site-by-site installs almost mirrored to their current call queue pattern. All while providing minimal impact to their customers. The system would also need to have the ability to eventually bring all call centers under the same control as DISA moved to a centralized platform for call response.