Cisco measures the customer satisfaction levels achieved by its partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star.
Customer Satisfaction Excellence is a core value that both organizations share and is a key driver of our current and future successes.
Presidio has also received the following Cisco awards and certifications:
- Nine 2012 Cisco Partner Summit U.S. & Canada Partner of the Year awards including Enterprise Partner of the Year.
- First Cisco Master ATP partner globally in all ATP specializations: Managed Services, Unified Communications, Security and TelePresence Video.
- Over 30 Cisco specific specializations and authorizations.
- Over 2,200 Cisco technical certifications including 150+ CCIEs.
To learn more about how Presidio leverages Cisco products and technologies, please visit: http://www.presidio.com/our-company/partners-overview/strategic-partner-cisco
For more information on Cisco Channel Customer Satisfaction Excellence, please visit: http://www.cisco.com/web/partners/pr11/pr20/partners_customer_satisfaction_concept_home.html