Presidio Networked Solutions Recognized by Cisco for Excellence in Customer Satisfaction for the Second Consecutive Quarter
GREENBELT, MD - April 28, 2009 - Presidio Networked Solutions, Inc., the leading provider of professional and managed services for advanced IT lifecycle solutions and a leading national Gold partner with Cisco Systems announced today that it has achieved the Customer Satisfaction Excellence Gold Star from Cisco, for the second consecutive quarter. This designation recognizes Presidio for delivering outstanding customer service to customers in the United States.
"This award speaks to the excellence we strive for in delivering customer-focused solutions based on industry-leading technologies such as Cisco's," said Joel Schleicher, Chairman and CEO of Presidio Networked Solutions, Inc. Schleicher continued, "This is another in a string of on-going recognition awards that we have achieved and are very proud of. In fact, out of thousands of Cisco Certified partners worldwide, in the US only a select few achieve this Gold Star recognition".
"Customer service is a cornerstone of the Cisco Resale Channel Program. We are pleased to recognize and congratulate Presidio for achieving outstanding customer satisfaction," said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.
Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and postsales support capabilities - critical factors in choosing a trusted partner.
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About Presidio Networked Solutions, Inc.
Presidio Networked Solutions, Inc., the leading provider of advanced IT lifecycle solutions, addresses the complete technology lifecycle - plan, design, integrate, operate and optimize - for the enterprise, commercial and government markets. Presidio's comprehensive solutions portfolio comprises unified communications, wireless, security, storage, network infrastructure and managed services. Holding the highest networking industry certifications from vendor partners Cisco, IBM, HP, Sun, EMC, NetApp, VMware and Microsoft, Presidio Networked Solutions is well positioned to meet the growing needs of customers migrating to advanced technologies. Presidio also offers customers an extensive range of financing solutions, including leasing.