CSR 10 changed it all in many ways. My e-mail signature now looks like this. To anyone that interacts with me, it’s one click to a rich experience with me on whichever medium they deem is the correct one at the time.
As you can see, traditional enterprise communication barriers are now broken:
- Feature parity inside the office or outside the office. A user can call a user and get to them wherever either party is (or isn’t!)
- One application provides all text, voice or video mediums in a user friendly manner that communicates availability on all methods in one place.
- Options available for those without large enterprise systems to have comparable, if not equal, life-like inter-personal communication with video.
- A user needs to only socialize three pieces of information to be reached on any medium: a phone number, an e-mail address, or a web link for Jabber Guest. Those three pieces will get anyone to you with voice, video, e-mail or instant message.
We no longer connect people to URI addresses, IPs or phone numbers, we connect people to people with the best possible experience – be it voice, TelePresence video or instant message — and the technology cascades into the background.
This is here now. This is collaboration that fires on all cylinders.
Missed Part I of this series? Check it out: Collaboration That Fires on All Cylinders
See more 10.0 release features at www.presidio.com/collaboration