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Nortel
Nortel Networks delivers innovative technology solutions encompassing
end-to-end broadband, Voice over IP (VoIP), multimedia services
and applications, and wireless broadband designed to help customers
solve their business challenges.
For over 15 years, Presidio has provided solutions encompassing
all of Nortel’s Enterprise Portfolio. Presidio Networked Solutions
is staffed 24 hours a day, 7 days a week, to assist customers with
their Nortel solutions. With this long-term partnership and many
years of history, Presidio’s sales and engineering teams are
focused, certified and experienced. The Single Point of Contact
approach via Presidio’s Network Operations Center simplifies
configuration management, maintenance support, network monitoring
and logistics-related transactions with one phone number. Examples
of Nortel’s innovative products and services offered by Presidio
Networked Solutions include:
Convergence
Application-aware networks: The enterprise need for a reliable,
robust and secure underlying application-aware network infrastructure
that enables a consistent quality of experience. It involves Unified
Communications, application convergence and integration services.
Unified Communications
The traditional industry definition of Unified Communications
represents the coming together of presence technology, real-time
communications (instant messaging, telephony, video and application
sharing) and near-real-time communications (e-mail, voicemail and
short message services) into a single user experience. Nortel's
vision of Unified Communications goes beyond integrated communications
to communications integrated with business processes. This broader
view extends beyond traditional enterprise boundaries of employee-to-employee
communications to include communications between employees and partners/suppliers
and between employees and their customers via contact centers.
Moving Unified Communications from being an end-user productivity
tool to allowing communications-enabled business processes and applications
required Nortel to invest in a number of key technologies. Nortel's
investment focus includes technologies to provide presence, identity,
context and location information, for any user, for any device.
The goal is to create a system where applications can exist across
multiple networks, seamlessly move among them, even move between
the enterprise and carrier network, and still preserve a seamless
user experience. To accelerate the transformation to Unified Communications,
Nortel is leveraging the Service Oriented Architecture (SOA) to
bring together IT, telecom and business applications for a more
enriched user experience. Nortel is working directly with a number
of partners, such as Microsoft and IBM, who each have their own
SOA frameworks, to integrate the communications capabilities of
the telecom world into business processes and applications.
Nortel and Microsoft share a common vision for Unified Communications
via the Innovative Communications Alliance. This vision involves
tight integration at the technology, channel, business engagement
and customer experience levels. Nortel is one of only three strategic
manufacturers who are co-resident within Microsoft’s headquarters
in Redmond, Washington.
Visit nortel.com
for detailed product information
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